Terms and Conditions
Privacy Policy
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors and interior design service users.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
1.4 In this policy, “we”, “us” and “our” refer to Leighton Jones Interiors Ltd. For more information about us, see Section 13.
2. Credit
2.1 This document was created using a template from SEQ Legal (https://seqlegal.com/free-legal-documents/privacy-policy).
3. How we use your personal data
3.1 In this Section 3 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
3.2 We may process data about your use of our website and design services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our Google Analytics tracking system. This usage data may be processed [for the purposes of analysing the use of the website and services]. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
3.3 We may process your service user and website account data (“account data”). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
3.4 We may process information that you post for publication on our website or through our services (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent.
3.5 We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
3.6 We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The source of the transaction data is you and/or our payment services provider. The transaction data may be processed for the purpose of supplying the purchased goods and/or services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract; providing that, if you are not the person contracting with us, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
3.7 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
3.8 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
3.9 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
3.10 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
3.11 Please do not supply any other person’s personal data to us, unless we prompt you to do so.
4. Providing your personal data to others
4.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4.2 Your personal data held in our website database will be stored on the servers of our hosting services providers WordPress.com
4.3 We may disclose your name, address and contact details to our suppliers or subcontractors identified at insofar as reasonably necessary for the completion of our interior design packages.
4.4 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
5. International transfers of your personal data
5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
5.2 You acknowledge that personal data that you submit for publication through our website/blog or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
6. Retaining And Deleting Personal Data
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
7. Your Rights
7.1 In this Section 7, we have listed the rights that you have under data protection law.
7.2 Your principal rights under data protection law are:
(a) the right to access – you can ask for copies of your personal data;
(b) the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
(c) the right to erasure – you can ask us to erase your personal data;
(d) the right to restrict processing – you can ask use to restrict the processing of your personal data;
(e) the right to object to processing – you can object to the processing of your personal data;
(f) the right to data portability – you can ask that we transfer your personal data to another organisation or to you;
(g) the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
(h) the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
7.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
7.4 You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out on our website.
8. About Cookies
8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
8.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
8.3 Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
9. Cookies that we use
(a) authentication and status – we use cookies [to identify you when you visit our website and as you navigate our website, and to determine if you are logged into the website;
(b) personalisation – we use cookies to store information about your preferences and to personalise the website for you;
(c) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
(d) advertising – we use cookies to help us to display advertisements that will be relevant to you;
(e) analysis – we use cookies to help us to analyse the use and performance of our website and services; and
(f) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
10. Cookies used by our service providers
10.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
10.2 We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.
11. Managing cookies
(a) https://support.google.com/chrome/answer/95647 (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) https://help.opera.com/en/latest/security-and-privacy/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
11.2 Blocking all cookies will have a negative impact upon the usability of many websites.
11.3 If you block cookies, you will not be able to use all the features on our website.
12. Amendments
12.1 We may update this policy from time to time by publishing a new version on our website.
12.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
12.3 We may notify you of significant changes to this policy by email.
13. Our details
13.1 This website is owned and operated by Leighton Jones Interiors Ltd.
13.2 We are registered in Scotland under registration number SC620024, and our registered office is at Nether Swanley, Stonehaven, AB39 3US.
13.3 Our principal place of business is at Nether Swanley, Stonehaven, AB39 3US.
13.4 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website; or
(d) by email, using the email address published on our website.
Online Interior Design
14. Online Interior Design
14.1 By requesting the services of our designer and having a room designed by Leighton Jones Interiors virtual (online) design service, the client agrees to accept the following terms and conditions.
14.2 Leighton Jones Interiors is an online interior design service. For a specified fee per room,
we will provide a bespoke digital design and select a specially chosen list of items which the client can then choose to purchase. All design work will be carried out remotely. If a design consultation or any design work, such as fitting, staging and styling is required in person with the designer, additional charges will be applied at an agreed hourly rate as seen fit by the designer. The designer will however not charge the client without discussing this first.
14.3 The Essential Online Design Package will include one bespoke room design presented in the form of one inspiration board and one product mood board. Once this design and all products have been agreed with the client, the designer will provide one shopping list and one styling guide with the final products as agreed with the customer. One revision of the design will be provided where necessary, including one
alternative option for each item specified by the designer. Further revisions of the design are subject to further costs, as seen fit by the designer depending on the amount of work that is required. The designer has the right to charge an additional fee for the extra work. Price is dependent on work needed
to be re-done. The designer will however not charge the client without discussing this first.
14.4 The Premium Design Package will include one bespoke room design presented in the form of one inspiration board, one product mood board, one floorplan with furniture layout (where necessary) and one 3d rendering. Detailed elevation renderings will be provided as necessary. Once this design and all products have been agreed with the client, the designer will provide one shopping list and one styling guide with the final products as agreed with the customer. Two revisions of the design will be provided where
necessary, including two alternatives for each item specified by the designer. Further revisions of the design are subject to additional charges, as seen fit by the designer depending on the amount of work that is required. The designer has the right to charge an additional fee for the extra work. Price dependent on work needed to be re-done. The designer will however not charge the client without discussing this first.
14.5 If a client has a room which measures over 16m², has a large open place space, or requires extra technical work relating to layout and zoning, additional charges may apply.
14.6 Leighton Jones Interiors take full payment up front and will only start work on a client’s design once payment has been received and all information has been received e.g. floor plans, photos, measurements etc. Leighton Jones Interiors expect payment within 1 week of invoicing.
14.7 Leighton Jones Interiors accept no responsibility for any false, unclear or inaccurate measurements provided by the client.
14.8 Leighton Jones Interiors do not accept any responsibility or liability for any incorrect furniture ordered by the client, or furniture that may be the wrong size, wrong colour or arrive damaged.
14.9 Leighton Jones Interiors make no representations about accuracy, reliability, completeness, or timeliness of any contents of the Online Interior Design Service, including Designs. Similarly, we make no representations about accuracy, reliability, completeness, or timeliness of any data from a third-party service provider or the quality or nature of third-party products or services obtained through the Service. Use the Service at your own risk.
14.10 Leighton Jones Interiors work on the assumption that all clients check the dimensions of the furniture pieces recommended to them before purchasing. Leighton Jones Interiors will not accept any liability or responsibility for furniture ordered by the client that is not to their satisfaction or needed to be returned.
14.11 The online interior design service will include links to third-party websites. It is up to the client to determine whether to access them. Leighton Jones Interiors are not responsible for and do not endorse any features, content, advertising, products, or other materials on other websites or applications. The customer
will assume all risk and we disclaim all liability arising from your use of them. We make no promises and disclaim all liability of specific results from the use of the online interior design service.
14.12 Leighton Jones Interiors designers will create scale floorplans provided by the client or the clients contractor to the best of their ability and as accurately as possible. Leighton Jones Interiors do however require all clients to check these floorplans are accurate and correct before beginning any form of design work, such as hiring tradesmen, requesting quotes, purchasing furniture etc.
14.13 If a client does not respond to their designer or initiate contact for an extended period and reinstates contact more than 3 months down the line, the designer is not required to carry out further design work free of charge. Additionally, if the designer does not hear back from the client within 3 months, the project will be regarded as completed and no further work will be carried out.
14.14 Any clients based outside of the UK, for example within the EU and USA, when engaging in a work relationship with Leighton Jones Interiors, are subject to UK laws. Leighton Jones Interiors will not be complying with US, Canadian or EU laws, strictly UK laws.
14.15 Quotes provided by Leighton Jones Interiors are valid for 30 days only. After the 30-day period, quotes will be considered as invalid and will require a new quote to be made. Leighton Jones Interiors are not responsible for price increases on third party websites.
14.16 All work carried out
is non-refundable